Employment
Employment history is unavailable.
Education
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University of Illinois at Urbana-Champaign Ph.D.1983 - 1988
Projects & Funding
Projects & funding information is unavailable.
Publications (102)
- Examining supplier, buyer, and customer triads: The critical role of conflict in interaction processes and product/service innovations Save
- Understanding salespeople's resistance to, and acceptance and leadership of customer-driven change Save
- Customer disengagement in business-to-business markets: A framework for analysis Save
- Examining the research on social media in business-to-business marketing with a focus on sales and the selling process Save
- Mechanical Thrombectomy Access for All? Challenges in Increasing Endovascular Treatment for Acute Ischemic Stroke in the United States Save
- Business-to-business selling in the post-COVID-19 era: Developing an adaptive sales force Save
- Managing the supply chain during disruptions: Developing a framework for decision-making Save
- The function of innovation culture in the success of new services Save
- Evaluation of salespeople by the purchasing function: implications for the evolving role of salespeople Save
- The organization of customer support services Save