BIVRAJ BHUSAN PARIDA

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Publications (58)

• Application of Social Media Analytics in Assessing Decision Insights of Tourists under Disruption
  NMIMS Management Review 2022 DOI: 10.53908/NMMR.300204
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• Exploring Relationship Between Controllable Metrics and Socio-Environmental Performance Indicators in Responsible Tourism Context Using Temporal Causal Model
  Anais Brasileiros de Estudos Tuŕısticos-ABET 2020
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• Conceptualizing tourism relationship management (trm) framework and assessing its impact on tourism service quality, tourist satisfaction and destination loyalty
  ASEAN Journal on Hospitality and Tourism 2014
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• Evaluation of Customers Expectation-Perception Score on Service Quality in Life Insurance Corporation of India
  International Journal of Marketing & Business Communication 2014
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• Influence of emotional and rational product appeal on brand purchase decision
  2014
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• Impact of green marketing on perceived image and behavioural intentions of consumers: empirical evidence from restaurant practices.
  Tourismos 2013
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• Measuring moderating effects of service recovery and CRM on consumer trust, repatronization and advocacy with distributive variation of the same across recovery zone-of-tolerance (RZOT)
  NMIMS Management Review 2013
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• Impact of green marketing on perceived image and behavioural intentions of consumers: Empirical evidence from restaurant practices
  Tourismos 2013
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• Impact of Technology on Perceived Service Quality--A Study on State Bank of India
  2013
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• Exploring the moderating effects of relationship inertia and switching cost on CRM performance-customer satisfaction-retention link: Empirical evidence from Indian banking industry
  Abhigyan 2013
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