Sudhanshu Bhatt
Sanjivani University, MESOS Business School, Xavier School of Management, École Supérieure de Commerce de Rennes, Sanjivani Business School
0000-0002-0784-2441
About
Sudhanshu Bhatt is an emerging researcher working at the intersection of digitalization, human behaviour, and responsible innovation. He recently completed his doctoral training through the Fellow Programme in Management at XLRI, Xavier School of Management, India, and was awarded the XLRI Medal for Outstanding Doctoral Student in memory of K. V. K. Raju, sponsored by Nagarjuna Foundation. He serves as Director of University Relations at Sanjivani University, India, is an Affiliate Professor at MESOS Business School, France, and contributes to international collaboration through the Transformative Transportation Services Design Initiative, UK.
His scholarship focuses on how digitally mediated systems shape trust, vulnerability, dignity, well-being, and inclusion, with work spanning AI influencers, immersive healthcare, e-pharmacy platforms, mobility governance, data ownership, and disability inclusive transport. Across these contexts, he studies how technological systems can either support meaningful participation or reproduce exclusion, fragility, and dependency. His work has appeared in Journal of Services Marketing (JSM), AIS Transactions on Human Computer Interaction (THCI), International Social Science Journal (ISSJ), Discover Cities, and other international outlets, along with case publications through The Case Centre and Ivey Publishing. His research agenda lies at the intersection of digital trust, responsible innovation, and inclusive socio-technical design.
Employment
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Sanjivani University Director University Relations2025 - Present
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MESOS Business School Affiliate Professor2024 - Present
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Sanjivani University Head of Department - Undergraduate Programmes (BBA)2024 - 2025
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Sanjivani Business School Program Coordinator (PGDM)2023 - 2024
Education
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Xavier School of Management Fellow of Management (Doctorate)? - 2026
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École Supérieure de Commerce de Rennes MBA? - 2012
Projects & Funding
Projects & funding information is unavailable.
Publications (12)
- Designing for Dignity: Aligning Policy and Technology for Inclusive Public Transport Systems Serving Commuters With Disabilities Save
- The mobility imperative: Integrating transport into inclusive and resilient health systems Save
- Higher education at the crossroads: a roadmap for genuine integration of Sustainable Development Goals Save
- Service work, gender, and well-being: the role of customer behaviour in shaping the experiences of female drivers Save
- Afrocentric urban mobility model for smart inclusive African cities Save
- AI Don’t Like It! Investigating the Barriers to Implementation of AI Influencers Save
- Examine the purchase intentions of luxury brand furniture in India Save
- Inclusive Transport in Africa: Bridging Gaps and Building Opportunities for Equitable Mobility Save
- Navigating the dark side of metaverse adoption in healthcare: ethical challenges, risks, and strategic interventions Save
- Typology of Female Drivers in Nigeria's Transport Ecosystem Save