Employment
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Vellore Institute of Technology Professor - Higher Academic Grade & Dy. Director - Academic Staff College2010 - Present
Education
Education history is unavailable.
Projects & Funding
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Publications (12)
- Exploring the Relationship Between Employee Engagement and Service Quality On Performance in Luxury Hotels in South India Save
- Online Food Delivery Apps: Customer Perception towards Restaurant and Home-Made Food Delivery in Chennai Save
- Sustainable Luxury Stays: Investigating Eco-Friendly Practices in High-End Hotels Save
- Consequences of COVID-19 on aviation industry: a menace to global airlines Save
- Service design in the healthcare space with a special focus on non-clinical service departments: A synthesis and future directions Save
- The paradoxical effect of drive factors on social entrepreneurship sustainability Save
- Factors affecting service quality in tourism organisations in Chennai Save
- Market orientation as a tool for performance: Some evidences from Self-Help Groups (SHGs) in TamilNadu, India Save
- Assessing the effect of service quality dimensions on bank customers behavioural responses: A structural equation model Save
- Determinants of customer brand engagement in social media sites: A conceptual framework Save