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Publications (19)
- Empowering the voice of individual consumers in the era of digitalisation and Quality 4.0 Save
- Managing Countries: The Recipe for Leading a Nation to a Developed State Save
- A multi-country study of national customer satisfaction, ISO 9001 certifications, quality of life, prosperity, happiness, and economic indicators Save
- Integrated Lean Six Sigma and Kotter change management framework for emergency healthcare services in Saudi Arabia Save
- Fallacy of continual improvement in the longitudinal study of ISO 9001 and IATF 16949 standards Save
- An interdisciplinary study of quality management and human resource management using quality of work–life factors Save
- Exploring uncharted territories of sustainable manufacturing: A cutting-edge AI approach to uncover hidden research avenues in green innovations Save
- Mapping quality performance through Lean Six Sigma and new product development attributes Save
- Requirements classification in Kano Model – from strict categories to satisfaction and dissatisfaction potential Save
- Accomplishing sustainable development goals through international management system standards and multinational supply chains Save