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Publications (9)
- Perceived Performance of Gasoline Supply Chains: Empirical Evidences from Namibia Save
- Taking Stock and Moving Forward: A Case for Organizational Theories in Service Quality Research Save
- Integrated management systems maturity: Drivers and benefits in Indian SMEs Save
- Lean Six Sigma in financial services industry: a systematic review and agenda for future research Save
- Quality management practices in SMEs: a comparative study between India and Namibia Save
- Service Research in Asia: Research Paradigm and Productivity Save
- Exploring the adoption of Lean principles in medical laboratory industry: Empirical evidences from Namibia Save
- Measuring the service quality of services: TRADONIC SERVQUAL model Save
- Measuring the service quality of services: TRADONIC SERVQUAL model Save