NP
Nikolina Palamidovska-Sterjadovska
Ss. Cyril and Methodius University in Skopje
Research areas: Business, Management and Accounting · Marketing · Customer Service Quality and Loyalty · Technology Adoption and User Behaviour · Consumer Behavior in Brand Consumption and Identification
Employment
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Ss. Cyril and Methodius University in Skopje Associate professor
Education
Education history is unavailable.
Projects & Funding
Projects & funding information is unavailable.
Publications (22)
- Does Social Capital Focus Determine Users' Intentions to Like, Comment and Share Lifestyle Brand-related Content on Social Media Save
- What drives liking different brand-related social media content? Save
- What drives m-banking clients to continue using m-banking services? Save
- Eurasian Business and Economics Perspectives Save
- Incentives for social media users’ engagement to different brand-related content types Save
- The experience economy approach - an empirical examination in wine industry Save
- What drives m-banking clients to continue using m-banking services? Save
- Brand orientation, brand-building behavior and brand identity in SMEs: an empirical evaluation Save
- Model of satisfaction involving affect and personality traits Save
- Enriching m-banking perceived value to achieve reuse intention Save
- Can setting and users’ characteristics influence m-banking value and reuse intentions? Save
- Corporate social responsibility communication in Western Balkans banking industry: a comparative study Save
- Developing an instrument for measuring banking service quality Save
- An integrated model of customer loyalty in the Macedonian mobile service market Save
- The impact of customer retention orientation and brand orientation on customer loyalty and financial performance in SMEs: Empirical evidence from a Balkan country Save
- Complementary impact of capabilities and brand orientation on SMBs performance Save
- Assessment of Customer Satisfaction on the Macedonian Mobile Phone Market Save
- An empirical assessment of service quality in the context of travel agencies in the Republic of Macedonia Save
- Young People’s Attitudes toward Mobile Phones in the Republic of Macedonia Save
- Assessing young adults’ attitudes toward online shopping in the Republic of Macedonia Save