Subhajit Chakraborty

About

Research interests: Operations and Quality Management in services, including health care.
Journal Editorial Review Board memberships: (1) OSCM - International Journal of Operations & Production Management (IJOPM); (2) Management - International Journal of Management Reviews (IJMR)

Employment

• Coastal Carolina University Professor
  2025 - Present

Education

• University of Texas Rio Grande Valley Edinburg Ph.D.
  2010 - 2015

Projects & Funding

Projects & funding information is unavailable.

Publications (22)

• Improving U.S. hospital emergency room efficiency while angering patients?
  International Journal of Emergency Services 2026 DOI: 10.1108/IJES-04-2025-0018
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• Need of the hour: A service failure recovery reorientation for U.S. hospitals
  Health Care Management Review 2025 DOI: 10.1097/HMR.0000000000000435
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• Socially Responsible Supplier Selection: Examining the Effects of Socially Sustainable Orientation and Stakeholder Pressure on Implementation Intentions
  Latin American Business Review 2024 DOI: 10.1080/10978526.2024.2333728
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• Quality leadership, technology integration and patient care quality across countries: moderating roles of national culture and infrastructure development
  International Journal of Quality and Service Sciences 2024 DOI: 10.1108/IJQSS-09-2023-0137
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• The role of quality management in healthcare: A supply chain perspective
  Palgrave Handbook of Supply Chain Management 2024 DOI: 10.1007/978-3-031-19884-7_24
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• The Role of Quality Management in Healthcare
  The Palgrave Handbook of Supply Chain Management 2023 DOI: 10.1007/978-3-030-89822-9_24-1
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• Digital quality’s role in US online higher education
  Quality Assurance in Education 2023 DOI: 10.1108/QAE-05-2023-0083
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• Exploring the impact of decentralized leadership on knowledge sharing and work hindrance networks in healthcare teams
  Journal of Management and Organization 2023 DOI: 10.1017/jmo.2020.37
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• Do EHR and HIE deliver on their promise? Analysis of Pennsylvania acute care hospitals
  International Journal of Production Economics 2022 DOI: 10.1016/j.ijpe.2021.108398
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• The strategic value of servitization: A quality management perspective
  Quality Management Journal 2021 DOI: 10.1080/10686967.2021.1962774
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