0000-0002-3320-8129 About
Milan Sharma is an Renounced Academician, with Ph.D. in Hotel Management from Lovely Professional University. With a rich background in academia and industry, he brings extensive teaching experience, Research in hospitality operations. He has also worked with Andaz by Hyatt, New Delhi, gaining hands-on expertise in luxury hospitality service and guest experience management. His research interests include artificial intelligence in hospitality, guest experience innovation, sustainable operations, and workplace ergonomics in hotels. He has published several Scopus-indexed articles and actively contributes to academic conferences and workshops and reviwer for Scopus-indexed journals in tourism and hospitality. Milan is committed to enhancing industry-academia collaboration and student development through training, placements, and skill-based certifications.
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Publications (10)
- Integration of Contactless Technology With Nanomaterials for Improved Guest Experience in the Hospitality Sector Save
- Responsible AI Implementation in the Hospitality Sector Save
- Embracing Technological Disruption Save
- Empowering Hospitality Brands AI Strategies for Enhanced Customer Experiences in Emerging Markets Save
- Enhancing Competitive Advantages Through Virtual Reality Technology in the Hotels of India Save
- Embracing Technological Innovation: A Review of Hi-Tech Services in Hospitality Industry Save
- Embracing technological disruption: Exploring the adoption of AI-driven solutions in tourism and hospitality Save
- Responsible AI Implementation in the Hospitality Sector: Ethical Challenges and Solutions for VR and AR Applications Save
- A Study on Impact of Adaptation of AI-Artificial intelligence services on Business Performance of Hotels Save
- The Acceptance of Machine module in the Hospitality Industry with Prospects and Challenges: A Review Save