Raghav Upadhyai

Employment

• DBS Global University Associate Professor
  2024 - Present
• Doon Business School Assistant Professor
  2021 - 2024
• IMS Unison University Assistant Professor
  2013 - 2021

Education

Education history is unavailable.

Projects & Funding

Projects & funding information is unavailable.

Publications (5)

• Pizza Italia – Indian pizza brand in the battle of David vs Goliath
  Emerald Emerging Markets Case Studies 2024 DOI: 10.1108/eemcs-08-2023-0291
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• Development and validation of a scale for measuring hospital service quality: a dyadic approach
  Journal of Health Research 2022 DOI: 10.1108/jhr-08-2020-0329
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• Health care service quality: a journey so far
  Benchmarking 2020 DOI: 10.1108/BIJ-03-2019-0140
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• Participants’ Perspectives on Healthcare Service Quality in Multispecialty Hospitals: A Qualitative Approach
  Journal of Health Management 2020 DOI: 10.1177/0972063420938471
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• A Review of Healthcare Service Quality Dimensions and their Measurement
  Journal of Health Management 2019 DOI: 10.1177/0972063418822583
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