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Vijaya Sunder M

Also known as: Sunder M, Vijaya

Indian School of Business, The World Bank, Indian Institute of Technology Madras, Barclays

ORCID iD 0000-0002-7095-7743
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About

Vijaya Sunder M currently works as Assistant Professor with the Indian School of Business. Previously, he was the Head of Business Process Excellence at World Bank. He holds a PhD from Indian Institute of Technology-Madras, India. He is a Lean Six Sigma Leader with experience in leading cross-functional programmes for process improvements and operational effectiveness. Vijaya Sunder is a Six Sigma Master Black Belt (from Indian Statistical Institute) and Lean facilitator. He has led and mentored various re-engineering and process improvement programmes that helped improve service quality, customer experience, employee satisfaction, eliminate process defects, increase productivity and reduce costs across service organisations that include the World Bank, Barclays, American Express and Citi. He is a LSS Trainer – trained more than 1800 professionals in LSS Yellow, Green and Black Belts till date. He also is certified in Business Process Modelling and Six Thinking Hats. He is a distinction holder in Master of Business Administration from the Sri Sathya Sai Institute of Higher Learning (Puttaparthi), and gold medallist in Bachelor of Engineering from the Anna University, India. He is a keynote speaker and has publications in several international journals on topics relating to LSS.

Employment

  • Indian School of Business Assistant Professor
    2020 - Present
  • The World Bank Head
    2015 - 2020
  • Barclays Assistant Vice President - Lean Six Sigma Master Black Belt
    ? - 2015

Education

  • Indian Institute of Technology Madras Doctoral Research Scholar

Projects & Funding

Projects & funding information is unavailable.

Publications (59)