Sheila Roy

Employment

• S P Jain Institute of Management and Research Professor
  2016 - Present

Education

Education history is unavailable.

Projects & Funding

Projects & funding information is unavailable.

Publications (6)

• Green products wrapped and delivered: consumer’s preference for sustainable e-commerce practices
  International Review of Retail, Distribution and Consumer Research 2023 DOI: 10.1080/09593969.2023.2263822
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• A Robust Design Integration in Non-Traditional Unit Load Warehouses
  IFAC-PapersOnLine 2022 DOI: 10.1016/j.ifacol.2022.09.578
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• Born on the internet, how should Suta grow?
  Emerald Emerging Markets Case Studies 2020 DOI: 10.1108/EEMCS-05-2019-0105
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• Integrated approach for evaluation of service quality in multistage sequential utilitarian service process
  International Journal of Quality and Service Sciences 2018 DOI: 10.1108/IJQSS-10-2016-0070
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• The Excellence Grid – a tool to identify attributes that drive service excellence
  International Journal of Quality and Reliability Management 2017 DOI: 10.1108/IJQRM-07-2015-0098
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• A framework for service quality improvement in multi-stage processes
  International Journal of Services and Operations Management 2015 DOI: 10.1504/IJSOM.2015.069380
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