Mona Ashok

About

Research interests include: innovation, value co-creation, transformation, digital ethics, AI adoption. Awarded the Doctor of Business Administration degree by Henley Business School, University of Reading, UK. Over 20 years of experience in the Information Technology Services industry and Accountancy firm. My roles included: Associate Vice President, Business Process Improvement Practice Head, Applications Delivery Lead, and Quality Leader.

Employment

• University of Reading Associate Professor of Digital Transformation
  2017 - Present
• University of Reading Henley Business School - Greenlands Campus External Faculty
  2015 - 2017
• MphasiS UK Ltd Associate Vice President / Applications Delivery Lead (Mature Geographies)
  2004 - 2012
• Tata Consultancy Services Ltd Assistant Consultant / Corporate Six Sigma Consulting Center of Excellence Lead
  1998 - 2004
• M/s Shreeni & Shreeny, Chartered Accountants Pune Branch Head
  1997 - 1998
• M/s Shreeni & Shreeny, Chartered Accountants: Pune, Maharashtra, IN Intern
  1995 - 1997

Education

• Henley Business School Doctor of Business Administration
  2012 - 2015
• Henley Business School Master of Science in Business and Management Research
  2010 - 2012
• University of Pune Master of Commerce
  1996 - 1998
• Institute of Chartered Accountants of India Chartered Accountant
  1994 - 1997
• University of Pune Bachelor of Commerce
  1993 - 1996

Projects & Funding

Projects & funding information is unavailable.

Publications (11)

• Learning for Sustainability in Business Schools: Eco-Consciousness, Curriculum Integration, and Student Readiness for Sustainable Management
  2026 DOI: 10.2139/ssrn.5343237
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• Ethics and the digital environment in coaching
  2023 DOI: 10.4324/9781003277729-23
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• A Public Values Perspective on the Application of Artificial Intelligence in Government Practices
  Handbook of Research on Artificial Intelligence in Government Practices and Processes 2022 DOI: 10.4018/978-1-7998-9609-8.ch010
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• Value co-creation in the B2B context: a conceptual framework and its implications
  The Service Industries Journal 2022 DOI: 10.1080/02642069.2021.1989414
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• Ethical framework for Artificial Intelligence and Digital technologies
  International Journal of Information Management 2022 DOI: 10.1016/j.ijinfomgt.2021.102433
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• How to counter organisational inertia to enable knowledge management practices adoption in public sector organisations
  Journal of Knowledge Management 2021 DOI: 10.1108/JKM-09-2020-0700
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• Value co-destruction: Exploring the role of actors’ opportunism in the B2B context
  International Journal of Information Management 2020 DOI: 10.1016/j.ijinfomgt.2020.102093
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• Buyer (dis)satisfaction and process innovation: The case of information technology services provision
  Industrial Marketing Management 2018 DOI: 10.1016/j.indmarman.2017.10.004
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• Role of digitisation in enabling co-creation of value in KIBS firms
  IFIP Advances in Information and Communication Technology 2018 DOI: 10.1007/978-3-319-94541-5_15
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• How do collaboration and investments in knowledge management affect process innovation in services
  Journal of Knowledge Management 2016 DOI: 10.1108/JKM-11-2015-0429
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