JICK CASTANHA

Employment

• Goa University Assistant Professor

Education

Education history is unavailable.

Projects & Funding

Projects & funding information is unavailable.

Publications (9)

• What Influences Consumer Satisfaction and Behaviour Intention in Hotel Industry - A Case Study of Goa, India
  International Journal of Hospitality and Tourism Systems 2024
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• A Study on Behaviour Intention towards Adoption of Navigation Apps by Travellers: The UTAUT2 Perspective
  International Journal of Hospitality and Tourism Systems 2023
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• A Systematic Literature Review on Importance Performance Analysis (IPA): Use of Technology in Assessing Customer Satisfaction Level
  2023 International Conference on Digital Business and Technology Management, ICONDBTM 2023 2023 DOI: 10.1109/ICONDBTM59210.2023.10327328
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• A Systematic Literature Review on Natural Language Processing (NLP)
  ICACNIS 2022 - 2022 International Conference on Advanced Creative Networks and Intelligent Systems: Blockchain Technology, Intelligent Systems, and the Applications for Human Life, Proceeding 2022 DOI: 10.1109/ICACNIS57039.2022.10055568
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• An Empirical Study on Continuance Intention to Use Mobile Payment Applications in Goa, India
  International Journal of Banking, Risk and Insurance 2022
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• Behavior Intention to Adopt IRCTC Application for Railway Ticket Reservation Service: a case study of Goan consumers (India)
  2021 DOI: 10.5281/ZENODO.5821131
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• Paradoxes of Customer Satisfaction in Telecommunication Industry in Goa, India.
  International Journal of Learning and Change 2021 DOI: 10.1504/ijlc.2021.10023023
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• Paradoxes of customer satisfaction in telecommunication industry in Goa, India
  International Journal of Learning and Change 2021 DOI: 10.1504/IJLC.2021.115182
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• What Influences Consumer Behavior Toward Information and Communication Technology Applications: A Systematic Literature Review of UTAUT2 Model
  2021 DOI: 10.1007/978-981-15-8289-9_30
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