Gagan Katiyar

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Publications (4)

• Consumer engagement in chatbots and voicebots. A multiple-experiment approach in online retailing context
  Journal of Retailing and Consumer Services 2024 DOI: 10.1016/j.jretconser.2024.103728
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• Connecting BOP consumers and retailers: What drives small-time retailing through social media?
  Journal of Retailing and Consumer Services 2024 DOI: 10.1016/j.jretconser.2023.103679
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• Motivations of social entrepreneurs: use of self-determination theory to gain insight into the Indian scenario
  International Journal of Business and Globalisation 2021
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• Consumer perception and buyer behaviour for purchase of residential apartments in NCR
  Consumer perception and buyer behavior for purchase of residential apartments in NCR 2013
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