Rupal Khambhati

About

Dr. Khambhati is an Engineer, MBA and Doctoral degree holder from India. Dr. Khambhati is working with S. R. Luthra Institute of Management, Surat, Gujarat. She authored several research papers published with scopus and ABDC journals in the field of public healthcare service quality. Dr. Khambhati conducted faculty development programs and presented research papers with several international conference.

Employment

• S. R. Luthra Institute of Management Assistant Professor
  2010 - Present

Education

• Department of Business and Industrial Management Marketing
• Gujarat Technological University PhD

Projects & Funding

Projects & funding information is unavailable.

Publications (3)

• An Investigation of the Relationship Among the Public Healthcare Service Quality, Patient Satisfaction and Behavioral Intention of Inpatients: Collective and Independent Structural Models for Urban and Rural India
  Digital Economy Post COVID-19 Era 2023 DOI: 10.1007/978-981-99-0197-5_28
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• A performance evaluation and comparison model for Urban Public Healthcare Service Quality (UrbPubHCServQual) by Fuzzy TOPSIS Method
  Journal of Nonprofit & Public Sector Marketing 2022 DOI: 10.1080/10495142.2020.1865232
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• Construction and validation of public healthcare service quality model - an empirical study of Indian public healthcare facilities in digital era
  International Journal of Public Sector Performance Management 2020 DOI: 10.1504/ijpspm.2020.110991
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