Xuan Zhang

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Publications (5)

• Material versus experiential attributes in online Q&A: how anticipated reliability shapes consumers’ answer intention
  Internet Research 2026 DOI: 10.1108/INTR-01-2025-0195
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• Weather, temperature, and variety-seeking: When arousal turns environment into choice
  Journal of Retailing and Consumer Services 2026 DOI: 10.1016/j.jretconser.2025.104590
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• Product type and anticipated regret: The key to unlocking consumer upgrade intention
  Journal of Consumer Behaviour 2024 DOI: 10.1002/cb.2326
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• Does linguistic diversity make destinations more sophisticated? Exploring the effects on destination personality
  Journal of Destination Marketing & Management 2024 DOI: 10.1016/j.jdmm.2023.100828
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• When it rains, it pours? The impact of weather on customer returns in the brick-and-mortar retail store
  Journal of Retailing and Consumer Services 2024 DOI: 10.1016/j.jretconser.2023.103664
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