Santhi P

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Publications (4)

• Enhancing customer delight in LED televisions by using the KANO model
  Indian Journal of Marketing 2016 DOI: 10.17010/ijom/2016/v46/i1/85748
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• Computer integration using the McKinsey's 7S model as an underlying framework: A case study in the foundry
  International Journal of Information Technology and Management 2006 DOI: 10.1504/ijitm.2006.010125
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• Green productivity indexing: A practical step towards integrating environmental protection into corporate performance
  International Journal of Productivity and Performance Management 2006 DOI: 10.1108/17410400610702179
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• Unsustainable development to sustainable development: A conceptual model
  Management of Environmental Quality: An International Journal 2006 DOI: 10.1108/14777830610702502
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