Susmi Biswas

Employment

• Haldia Institute of Management Assistant Professor
  2016 - Present

Education

• Vidyasagar University MBA (Finance, Marketing )
  2013 - 2015

Projects & Funding

Projects & funding information is unavailable.

Publications (28)

• EVALUATING CUSTOMER SATISFACTION IN ONLINE FASHION RETAIL: SEM-BASED INSIGHTS ACROSS INCOME CATEGORIES
  Science and Culture 2026 DOI: 10.36094/sc.v92.2026.evaluating_customer_satisfaction_in_online_fashion.biswas.355
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• FRACTAL ORGANIZATIONAL STRUCTURES: A LITERATURE REVIEW OF THEORETICAL FOUNDATIONS, PRACTICAL APPLICATIONS, AND EMPIRICAL GAPS
  Science and Culture 2026 DOI: 10.36094/sc.v92.2026.fractal_organizational_structures_a_literature_review.majumder.377
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• IMPACT OF SERVQUAL DIMENSIONS ON PATIENT SATISFACTION AND LOYALTY IN HEALTHCARE: AN SEM APPROACH
  Science and Culture 2026 DOI: 10.36094/sc.v92.2026.impact_of_servqual_dimension_on_patient.gangopadhyay.404
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• THE COST OF EXCELLENCE: A PHENOMENOLOGICAL ANALYSIS OF TALL POPPY SYNDROME AND ITS IMPACT ON NURSING LEADERSHIP AND PATIENT CARE
  Science and Culture 2026 DOI: 10.36094/sc.v92.2026.the_cost_of_excellence_a_phenomenological.gangopadhyay.442
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• WORKPLACE PROCRASTINATION AND JOB PERFORMANCE AMONG ASSISTANT PROFESSORS: THE MEDIATING ROLE OF SELF-EFFICACY
  Science and Culture 2026 DOI: 10.36094/sc.v92.2026.workplace_procrastination_and_job_performance.gangopadhyay.476
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• Influence of Education, Age and Area of Living on Knowledge, Attitude and Practices towards Obesity: A Cross-Sectional Study in West Bengal
  JOURNAL OF PIONEERING MEDICAL SCIENCES 2026 DOI: 10.47310/JPMS2026150116
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• AGE-BASED DIFFERENCES IN SERVICE EXPECTATIONS: YOUNG VS. AGED PATIENTS IN PRIVATE HOSPITALS
  Science and Culture 2026 DOI: 10.36094/sc.v92.2026.age_based_differences_in_service_expectations.majumder.327
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• HUMAN IMPACT ON THE ENVIRONMENT
  2025 DOI: 10.5281/ZENODO.16522354
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• THE ECONOMIC AND SOCIAL COSTS OF CLIMATE CHANGE
  Climate Crisis: Navigating the Path to a Sustainable Future 2025 DOI: 10.5281/ZENODO.16523542
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• Gender, Sustainability, and Behavior : A TPB Analysis of Eastern India’s Green Purchases
  Prabandhan: Indian Journal of Management 2025 DOI: 10.17010/pijom/2025/v18i5/174410
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