KUMAR ROHIT

Employment

• Indian Institute of Management Visakhapatnam Research Scholar
  2022 - Present
• LIC Housing Finance Ltd Assistant Manager
  2017 - 2022
• The University of Western Australia Assistant Professor

Education

• Indian Institute of Management Visakhapatnam Doctoral Program (PhD)
  2022 - Present

Projects & Funding

Projects & funding information is unavailable.

Publications (8)

• Why do consumers choose drone food delivery service: A meta-analytic review
  International Journal of Hospitality Management 2026 DOI: 10.1016/j.ijhm.2026.104747
  +Save
• Dark Side of Artificial Intelligence: A Meta‐Analytic Review
  Journal of Consumer Behaviour 2026 DOI: 10.1002/cb.70144
  +Save
• Meta-analytic insights into AI chatbots adoption in the service industry: uncovering dynamics and contextual insights using a meta-SEM approach
  Marketing Intelligence & Planning 2026 DOI: 10.1108/MIP-06-2024-0399
  +Save
• Customer Rage: Systematic Literature Review and Future Research Agenda
  Journal of Consumer Behaviour 2026 DOI: 10.1002/cb.70110
  +Save
• Introduction to the Concept of Social Proof in Social Media Marketing
  2026 DOI: 10.1007/978-981-95-7809-2_1
  +Save
• Exploring consumer engagement with smart voice assistants in the era of emerging conversational technologies
  Marketing Intelligence & Planning 2025 DOI: 10.1108/MIP-03-2024-0185
  +Save
• Smart banking chatbots and consumer engagement: the role of trust and privacy in AI-driven banking
  Journal of Strategic Marketing 2025 DOI: 10.1080/0965254x.2025.2481140
  +Save
• Consumer engagement in chatbots and voicebots. A multiple-experiment approach in online retailing context
  Journal of Retailing and Consumer Services 2024 DOI: 10.1016/j.jretconser.2024.103728
  +Save