SS
Shubham Senapati
National Institute Of Technology Silchar, SRM Institute of Science and Technology, National Institute of Technology Rourkela
Research areas: Health Professions · General Health Professions · Patient Satisfaction in Healthcare · Healthcare Quality and Satisfaction · Customer Service Quality and Loyalty
0000-0002-7890-4355
Employment
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National Institute Of Technology Silchar Assistant Professor2025 - Present
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SRM Institute of Science and Technology Assistant Professor2024 - 2025
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National Institute of Technology Rourkela Doctoral Scholar2020 - 2024
Education
Education history is unavailable.
Projects & Funding
Projects & funding information is unavailable.
Publications (8)
- Prominence of technological interventions in healthcare quality and hyper-personalisation: Unravelling the criticality of A.I., IoT & IoMT Save
- Reconciling the dimensions of healthcare service quality and experience quality using PLS-SEM Save
- Role of financial and social capital in rural women micro-enterprises: assessing entrepreneurial orientation as a performance catalyst Save
- Virtual health clinics and patient engagement Save
- Assessing the Role of Consumer Experience, Engagement, and Satisfaction in Healthcare Services: A Two-Stage Reflective-Formative Measurement Using PLS-SEM Save
- Performance measurement of factors affecting consumer experience in healthcare services using fuzzy and grey techniques Save
- Enriching healthcare service quality by leveraging service experiences in Indian private hospitals: application of fuzzy-AHP approach Save
- PRIORITIZING THE PRECURSORS OF PATIENTS’ EXPERIENCE IN INDIAN CORPORATE HOSPITALS: APPLICATION OF HYBRID RIDIT-GRA APPROACH Save