YS

Yupal Shukla

Also known as: Yupal YS

University of Bologna, Ganpat University, Indira Gandhi National Open University, Hemchandracharya North Gujarat University

Research areas: Business, Management and Accounting · Marketing · Consumer Behavior in Brand Consumption and Identification · Customer Service Quality and Loyalty · Service and Product Innovation

ORCID iD 0000-0002-2346-1366

About

Yupal Shukla is an Adjunct Professor and doctoral student at Department of Management, University of Bologna, Italy. He was also a visiting scholar at Henken School of Economics, Helsinki, Finland and worked as a visiting fellow at MICA, Ahmedabad, India. Yupal holds Second cycle Degree (MBA) in Marketing from Indira Gandhi National Open University, New Delhi, India. He also has Second cycle Degree (MBA) in Agribusiness from Ganpat University, India. Before joining PhD program at Unibo, He worked as an Assistant Professor in marketing area at V.M. Patel Institute of Management, Ganpat University, India. Yupal has presented his research at leading academic conferences in services management such as Frontiers in Service, Naples Forum, and QUIS Symposium, IRSSM and his research papers have appeared in academic journals such as Journal of Strategic Marketing, International Journal of Information Management, Australasian Marketing Journal, Journal of Retailing and Consumer Services to name few. He won the Liam Glynn Research Scholarship Award in 2018. He has won couple of awards including Highly commended Award, Best Research Paper Award, Young Service Researcher Award at IRSSM.

Employment

Education

Projects & Funding

Projects & funding information is unavailable.

Publications (15)